Frequently Asked Questions

Absolutely Yes… It’s a 2 mins registration process on the website. Thank you in advance to help Staffurs create more value..

Hirers are requested to get the test done. We can assist you with the nearest test facilities.

Here are few tips gather from successful hirers that you can try: Talk to candidates in a friendly manner to understand of their issues and convey your side and try working out solutions for both Its said no one is perfect. Hence, finding that perfect match might be the 8th wonder of world. It difficult to find everything in one. Try to find the closest possible match to cater to your needs. We believe good communication keeps things going all the time.

All payments are online through a secure payment gateway. You can choose from the multiple options available on the site, including Credit card, Debit card, Net Banking, E Wallets, UPI etc.

As soon as your payment is received you can unlock candidate details.

Once you finalise any candidate from your package. Mark them as Hired in your Account. This will ensure that their profile get updated in our database..

Everyday new candidates register on our website and our database is dynamic. You have the access to our complete database at all times even before you make the payment. You have the real-time access of data at the time of buying a package. New candidates may or may not get added during the validity of your package. Our team is putting the best efforts to get you the best candidates for you, however we may not guarantee. Our free job post feature will help you to get more applications available in your package..

1) Hirers feedback 2) Candidate’s response to earlier employment offers 3) Candidates interaction with the employer 4) Feedback from our staff after telephonic interview .

Staffurs is creating new lifestyle trends in online domestic staff hiring, making it as simple and convenient as online shopping. Staffurs is a digital hiring platform for Domestic Staff: House Maids, Cooks, Drivers, Nannies/babysitters, elderly care etc at your term, without any agency fees..

Interview and On Boarding Process: The interview will be arranged on a video call or telephonically, only selected candidates will be sent for joining. We do not provide trials. If the candidate is hired from another city the commute charges need to be borne by the client. Company Charges: Our charges for the placement of the maid is (one month salary or Rs 15,000/-)+ 18% GST per candidate which ever is higher If it is part time candidate placement and the salary of the candidate is less than Rs 5000/-, our charges are Rs 5000/-. This is a onetime fees you need to pay us at the beginning of contract. This amount paid to us cannot be adjusted with the candidate’s salary. Replacement Policy: Replacement period of the maid will be 6 months. In case a replacement is not provided by the company then the balance agency fees will be refunded. we give you 3 replacements for the same. In case anymore replacements are needed, than the client can avail the same at a nominal fees for Rs 3500/- +GST during the contract period. There could be a possibility of slight change in terms of work agreement at the time of replacements based on the situation and discussion with the new candidate. Salary Policy: The candidate salary can be paid to Staffurs or to the candidate by you every month. If the candidate leaves because salary is not paid or not paid on time that Staffurs have a right to not to send replacements. You should not give any advance, in case you choose to give advance and the candidate leaves after that, Staffurs is not responsible for it ..

For DIY Hiring: Team Staffurs is ensuring to arrange profiles of all the candidates as per domestic work roles in your area.. The process of onboarding ensures document verification of the candidates. We also have criminal verification and referral value added services which our customer can buy from the portal. For Premium Hiring: Safety Policy: Document verification and background verification and criminal verification through court data of the candidate is included in the contract. The client would like to add a police verification for extra charges as applicable at that point of time. Also, the candidate cannot be harassed, abused or exploited mentally, physically, commercially or emotionally. If the candidates is leaves because he/she has been harassed than, we have a right to not to send replacements neither refund the placement charges paid by the client. Criminal Policy Staffurs is not responsible for any crime may that be civil or criminal. You are requested to set up a safety protocol for your premises.

Please check this link https://www.staffurs.com/refund-policy.php .




If you have more questions feel free to write us at support@staffurs.com